FAQ

Registration


If I registered for the Walk, do I have to register again for the dance-a-thon?

If you have already registered for the Walk, you are one step ahead! Your fundraising profile, along with the pledges you may have already collected, will be accessible on the new website.

Is there a registration deadline?

No, you can register up until May 31!

Is there a registration fee to participate?

No, there is no registration fee to participate in the Never Dance Alone-A-Thon powered by BMO. There is however a suggested fundraising minimum of $100 per person.



Fundraising


Where can I get a pledge form?

Our pledge form is available for download here.

If you are approaching your networks for cash donations, please be sure to practice safe social distancing techniques.

What if I have already collected cash/cheques? How will I get them to Kids Help Phone?

While we are encouraging participants to practice social distancing, we understand some people have collected cash/cheques. If you have already collected cash/cheques in person, please use the BMO website to locate a branch near you. https://branchlocator.bmo.com/
Using the instructions in the top, right hand corner of your pledge form, the BMO customer service representative will be able to deposit the cash/cheques into our account. They will then provide you with a deposit slip that you will attach to your pledge form.
Then, please mail your pledge form and deposit slip to the address below:
Kids Help Phone
300-439 University Ave.
Toronto, ON M5G 1Y8

If you have not yet collected any cash/cheques, we strongly encourage you to practice social distancing by registering online and using your online fundraising page to ask for donations.

Do you have any suggestions that will help me be successful as a virtual fundraiser?

There are many ways to raise funds successfully and have fun in the process. Share your reason for dancing – you will be surprised at how many people will support your personal story.
Another idea is to start a team – fundraising as a group can be exciting, motivating and a great way to achieve a significant fundraising goal.

For more helpful tips, check out our Fundraising Tool page for helpful information, advice and ideas.

Do you have any suggestions that will help me be successful as a Walk fundraiser?

There are many ways to raise funds successfully and have fun in the process. Share your reason for walking – you will be surprised at how many people will support your personal story.

Another idea is to start a team – fundraising as a group can be exciting, motivating, and a great way to achieve a significant fundraising goal.

For more helpful tips, check out our Fundraising Tool page for helpful information, advice, and ideas. Have a great fundraising idea you want to share? Tell us about it: 1-800-268-3062 or info@neverdancealone.ca

How will the money I raise be used?

Kids Help Phone’s innovation saves lives. With your support, more young people in every community across Canada can access the help they need, in the way they need it most.
Funds raised through this event allow us to continue to be the most nimble and accessible service for young people in Canada – help us to continue to innovate and lead the youth e-mental health care space.
For more information about Kids Help Phone, see the About Uspage.



Rewards


If I’m eligible for a reward, how will I receive it?

If you are eligible for a reward, Kids Help Phone will mail the reward to the address provided during registration.
If you need to change the address, please email us at getinvolved@kidshelpphone.ca.

Please note: mailing of rewards will commence when social distancing protocols have been lifted by the province of Ontario. We are closely monitoring the situation.

If our team has raised money collectively (donation direct to the team, fundraising activities – bake sales, auctions, etc.), how do we collect our team reward?

Team rewards will only be issued to team captains. If your team has collected any cash/cheques, please have your team captain deposit the funds at any BMO branch when safe, and mail any of the team’s pledge forms to:
Kids Help Phone
300-439 University Ave.
Toronto, ON M5G 1Y8

Once the pledge forms are received, we will be able to issue team rewards (if eligible).

How are rewards calculated if I have raised money as an individual and my team has raised money collectively?

You may only receive team and individual rewards if you are counting team money separately from the funds that you raise as an individual. The “same amount of money” cannot be used to qualify for different categories of prizes – if $500 TOTAL is raised, you cannot receive the $500 individual reward AND the $500 team reward.

Example: If you as Team Captain have accounted for $500 that your team raised from a bake sale, and you have separately accounted for $250 that you raised from friends and family as an individual, you may claim both the reward for your team (for the $500 raised) and your own individual reward (for the $250 raised).

Any funds donated to your individual fundraising page count towards your individual reward. Funds donated to the Team’s fundraising page count towards team rewards. But funds donated to the team page directly do not count towards your individual reward, and individual funds do not count toward the team prize.



Tax Receipts


How do people who support me receive tax receipts?

People who support a participant online will receive an official tax receipt by email within 24 hours.

For those who support your goal in person (by cash, cheque, or credit card, as indicated on your paper pledge form), an official tax receipt will be issued by Kids Help Phone in the Fall according to the information provided on that form.

To submit your pledge form, please mail it to:
Kids Help Phone
300-439 University Ave
Toronto, ON M5G 1Y8

Please note: In order for tax receipts to be issued, full names and complete addresses must be provided.



Event Day


Where do I upload my dance?

You can upload your dance on Facebook, Instagram, Twitter, Snapchat or TikTok! Just remember to use the hashtag #NeverDanceAlone and tag @KidsHelpPhone.

What kind of dance do I have to do?

You can do any dance that makes you feel good and uplifts you. It could be salsa, ballroom dancing, tap, or something you just came up with!
The only thing we ask is that your dance is suitable for an audience of all ages.

How long does my dance have to be?

In order to ensure we can see your full dance, we have checked the video length limit on popular social media sites:

  • Instagram Video Post – 60 seconds
  • Instagram Story – 15 seconds
  • TikTok – 15 seconds
  • Facebook – 4 minutes
  • Twitter – 2 minutes
  • Snapchat – 10 seconds

If I don’t want to post a dance, how can I participate?

If you aren’t comfortable posting a dance to social media, there are still many ways you can participate in the Never Dance Alone-a-Thon:

  • Register and Fundraise
  • Invite friends, family and coworkers to participate
  • Dancing is always more fun in a group. If you ask others to join you, you can use technology such as Zoom to record a larger group dancing to the same song.
  • Share why Kids Help Phone is important to you and how we are there for young people across Canada